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Please note that our customer service team will be unavailable on April 3, 2026. We will be back to assist you on Monday, April 6, 2026.


Our business hours are in Pacific Time (PT).

Monday to Friday: 9:00 AM - 5:00 PM
Saturday & Sunday: Closed

If you prefer to speak to a customer service representative, please call during business hours. Please note that our business hours are in Pacific Time (PT).

Monday to Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

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Luminara

Find answers to frequently asked questions, troubleshooting guides, and detailed information about Luminara flameless candles and accessories.  If you need further assistance, our customer service team is always ready to help.

Luminara Help Center

We are working diligently to get your order packed and shipped.

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