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How do I start a return?Updated a month ago

To start a Return for an order placed through luminara.com, please visit: https://returns.luminara.com/

Our return portal will require you to enter your order number and the shipping zip code or the email used at checkout. Once your order is found, you will be able to select which items you’re returning and print a return label.

Please note that we charge a $9.99 handling fee that will be deducted from your return when processed. 

Orders placed outside of luminara.com will not process through this portal. Please contact us if you placed your order directly via Facebook, Instagram, or TikTok Shop. 

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