For assistance with your order or any questions not addressed in our Help Center, please feel free to contact our Customer Service Team.

Please note, our business hours are in Pacific Time (PT).
<b>Monday to Friday: 9:00 AM - 5:00 PM
Saturday & Sunday: Closed</b>

If you wish to speak to a customer service representative, please call during business hours or leave a detailed voicemail, and we will follow up with you promptly.

Please note, our business hours are in Pacific Time (PT).
<b>Monday to Friday: 9:00 AM - 5:00 PM</b>

Contact Us

Luminara

Find answers to frequently asked questions, troubleshooting guides, and detailed information about Luminara flameless candles and accessories.  If you need further assistance, our customer service team is always ready to help.

Luminara Help Center

We are working diligently to get your order packed and shipped.

Get more information

Orders

Payments & Promotions

Shipping & Delivery

Returns & Warranty

Product Information

Troubleshooting

Get support