Yes! We recommend you remove the plastic sleeve before you display your candle. The plastic is only on the candle to protect it during the shipping process.

<p>Yes! We recommend you remove the plastic sleeve before you display your candle. The plastic is only on the candle to protect it during the shipping process.</p>

Can I remove the plastic sleeve around my candle?

Besides our patented moving flame technology and built-in timer function, our outdoor candles boast additional features that set them apart from the competition.

<p id="isPasted">Besides our patented moving flame technology and built-in timer function, our outdoor candles boast additional features that set them apart from the competition.&#xA0;</p><ul><li style="font-size: 16px;"><strong>IPX4 Rating</strong><br>Crafted from durable and high-quality plastic, our outdoor candles hold an IPX4 rating, ensuring weather resistance and protection from splashing water.&#xA0;<br><br></li><li style="font-size: 16px;"><strong>Temperature Tested</strong><br>Tested for typical weather conditions, our outdoor flameless candles can endure temperatures ranging from -4&#xB0;F to 149&#xB0;F.&#xA0;<br><br></li><li style="font-size: 16px;"><strong>Drainage &amp; Elevated Base</strong><br>Equipped with small drainage areas and feet at the base, our outdoor candles facilitate water drainage away from the battery driver. This design ensures uninterrupted illumination regardless of the weather conditions.&#xA0;</li></ul>

What is unique about your outdoor candles?

You can find the instruction manual for your Luminara product on our website. Simply visit the following link: Luminara Manuals. You will need to provide some information about your product to ensure we provide you with the correct manual. There, you

<p>You can find the instruction manual for your Luminara product on our website. Simply visit the following link: <a href="https://luminara.com/pages/manuals" rel="noreferrer" style=" text-decoration: none;" target="_new">Luminara Manuals</a>. You will need to provide some information about your product to ensure we provide you with the correct manual.</p><p>There, you&apos;ll find manuals for all our products to guide you through setup and operation.</p>

Where can I find the instruction manual for my Luminara product?

Stay up to date on all Luminara sales and releases by subscribing to our email newsletter. Our email subscribers are the first to know about sales and new product launches. You can subscribe to our newsletter on our homepage: https://luminara.com/

<p id="isPasted">Stay up to date on all Luminara sales and releases by subscribing to our email newsletter. Our email subscribers are the first to know about sales and new product launches.</p><p>You can subscribe to our newsletter on our homepage: <a href="https://luminara.com/">https://luminara.com/</a></p>

When will you release new products?

To clean your Luminara candle, follow these steps. By following these steps, you can keep your Luminara outdoor candle looking great.

<p id="isPasted"><span style="font-size: 16px;">Whether you have indoor or outdoor Luminara candles, regular cleaning will help maintain their appearance and functionality. Follow these steps for proper care:</span></p><h4 id="step-1-turn-off-and-remove-batteries"><span style="font-size: 16px;">Step 1: Turn Off and Remove Batteries</span></h4><ul><li style="font-size: 16px;">Ensure the candle is turned off.</li><li style="font-size: 16px;">Remove the batteries before cleaning.</li></ul><h4 id="step-2-dust-the-surface"><span style="font-size: 16px;">Step 2: Dust the Surface</span></h4><ul><li style="font-size: 16px;">Use a soft, dry cloth to gently dust the candle, removing any surface debris.</li><li style="font-size: 16px;">For the flame mechanism, use a soft brush to carefully remove dust.</li><li id="isPasted" style="font-size: 16px;">Be gentle and mindful of the wick when cleaning the top part of the candle to avoid damage.</li><li id="isPasted" style="font-size: 16px;">For wax candles, be careful not to apply too much pressure to avoid damaging the wax.</li></ul><h4 id="step-3-wipe-down"><span style="font-size: 16px;">Step 3: Wipe Down</span></h4><ul><li style="font-size: 16px;">For stubborn stains, use a soft, damp cloth to gently wipe down the surface. Avoid harsh chemicals or abrasive materials.</li></ul><h4 id="step-4-check-for-debris-outdoor-candles"><span style="font-size: 16px;">Step 4: Check for Debris (Outdoor Candles)</span></h4><ul><li style="font-size: 16px;">For outdoor candles with drainage areas and an elevated base, check and clean these areas to maintain proper drainage.</li></ul><h4 id="step-5-dry-thoroughly"><span style="font-size: 16px;">Step 5: Dry Thoroughly</span></h4><ul><li style="font-size: 16px;">Use a dry cloth to remove any remaining moisture.</li><li style="font-size: 16px;">Ensure the candle is completely dry before reinserting the batteries and turning it back on.</li></ul><p><span style="font-size: 16px;">By regularly cleaning your Luminara candles, you&#x2019;ll preserve their beauty and ensure long-lasting performance.</span></p>

How do I clean my Luminara candle?

Discover everything you need to know about the Luminara Remote. Learn how to operate and troubleshoot your remote control for seamless operation of your Luminara flameless candles.

Luminara Remote

Learn about the timer feature of your Luminara flameless candles. This section provides detailed instructions on how to set, adjust, and troubleshoot the built-in timer.

Timer Feature

Our Customer Service Team will respond to inquiries within 48 business hours during hours of operation. Please note that our business hours are in Pacific Time (PT).

Monday to Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

If you prefer to speak to a customer service representative, please call during business hours. Please note that our business hours are in Pacific Time (PT).

Monday to Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

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Enhance your experience with our comprehensive product knowledge, ensuring you get the most out of your Luminara candles. Find specifications, features, and usage guidelines for our wide range of candles.

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